Privacy Policy
Privacy Policy :-
At Xpedition Xplorer, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data. By booking with Xpedition Xplorer, you consent to the practices detailed in this policy.
What Information Do We Collect? :-
We may collect, use, or disclose your personal information to offer or book travel services on your behalf, such as your name, age, address, phone number, email address, emergency contact information, travel medical details (if required), insurance details, nationality, residency, dietary restrictions, travel and accommodation preferences, trip evaluations, payment information, and other related travel details. This allows us to provide the necessary information for your trip, book accommodations, process payments, and offer the best travel services.
Sharing Information with Service Providers :-
If you book a trip with us, we may need to share your personal information with local service providers. By booking travel services with Xpedition Xplorer, you consent to the collection, use, and disclosure of your personal information for the purpose of administering and delivering the services requested. This includes the corresponding collection and use by travel partners or suppliers involved in your trip.
Purpose of Data Collection:-
We may use your personal information for the following purposes:
- To understand your needs and ensure our products and services suit you.
- To provide you with information on products and services that may interest you (with your consent, if required).
- To offer on-going customer service and support, including resolving any issues with tours or services provided.
- To ensure the safety and security of our travelers and staff.
- For internal accounting, reporting, and administrative purposes.
- To comply with legal, regulatory, and immigration requirements.
Protecting Your Personal Information:-
We take appropriate measures to protect the personal information in our custody and control. Our administrative, technical, and physical safeguards aim to prevent unauthorized access, use, modification, and disclosure of your personal data.
However, please note that information transmitted over the internet or other public networks cannot be guaranteed to be 100% secure, and Xpedition Xplorer cannot guarantee or warrant the security of any information you transmit to us.
For travelers of the Kashmir, Manali, Leh, and Ladakh regions, additional rights include :-
- Information on how long we will retain your personal data or the basis for such retention decisions.
- The right to request deletion of your personal information, subject to legal retention requirements.
- The right to object to or restrict processing of your personal data (note that certain services may not be available without processing your data).
- The right to receive a copy of your personal data in a portable format.
- The right to lodge a complaint with the relevant supervisory authority.